DuPont Solutions offer a reliable, professional, secure telecoms system is key to your business operations.
DUPONT SOLUTIONS
SERVICES WE PROVIDE
You need an IT environment that is reliable, secure and optimised to suit your needs.
Managed IT services refers to outsourcing various IT tasks to specialised providers like Du Pont.
Our collaborative approach requires our team of skilled experts to understand your current position.
Companies are increasingly concerned about the safety and security of their employees and data.
We offer a range of back-up power services to help clients maintain uninterrupted operations.
WHY CHOOSE DUPONT SOLUTIONS?
DuPont Solutions prides itself on the level of service we provide to our clients. We know them personally; we know what services they have. DuPont Solutions is your “private banker” in IT and Telecom services. We manage your IT environment, taking complete responsibility so that you can run your business. We provide exceptional service delivery and value.
Our proactive management prevents issues before they impact your operations. We have skilled staff who can fulfil your technical requirements. Our IT consulting knowledge can help you navigate the best path forward for your business. We have partnerships with a diverse range of suppliers who can provide the right solutions for dynamic business demands.
Contact DuPont Solutions to hear about our IT advisory services, so that together, we can help your business find successful, sustainable technology solutions.
OUR PARTNERS
FREQUENTLY ASKED QUESTIONS
What are Managed IT Services?
Managed IT Services means outsourcing the management, monitoring, maintenance and support of your company’s IT environment to a specialist IT service provider.
Rather than you needing to call an IT company when something goes wrong, Du Pont Solutions proactively monitors and manages your technology, including computers, servers, networks, Microsoft 365, cybersecurity, backups and other critical IT systems. Our objective is to prevent problems before they become business disruptions.
How is this different from having an IT person on staff?
An internal hire gives you one person’s skill set and one person’s working hours. Du Pont Solutions gives you a team covering networking, security, cloud, backups and end-user support, with cover for leave and after-hours issues. Many clients use us alongside an internal IT lead to complement them.
Do I have to outsource everything?
No. Some clients hand over their entire IT function; others use us for specific areas such as cybersecurity, cloud migration or after-hours support. We’ll scope our service to what you actually need.
What size business needs Managed IT Services?
Managed IT Services are suitable for businesses of many sizes, particularly SMEs that rely heavily on technology but do not want the cost or complexity of maintaining a large internal IT department.
Whether you have a small office or multiple branches, Du Pont Solutions can tailor an IT support solution around your business requirements.
Why should my business use a Managed IT Service Provider?
For many businesses, employing and retaining a full internal IT department can be expensive and difficult. A Managed IT Service Provider gives you access to a team of IT professionals without the cost of maintaining a large internal IT department.
Du Pont Solutions can provide ongoing technical support, proactive monitoring, cybersecurity, backup management, Microsoft 365 support, network management and strategic IT advice as part of a managed service.
Do you only fix IT problems when something goes wrong?
No. A key difference between traditional IT support and managed IT services is the proactive approach.
Du Pont Solutions continually monitors your IT environment and identifies potential issues before they cause disruption wherever possible. This can include monitoring devices, servers, networks, backups, security systems and other critical infrastructure. Our aim is to move your business from reactive IT support to proactive IT management.
We already have an internal IT person. Can Du Pont Solutions still help us?
Yes. Managed IT services do not necessarily mean replacing your internal IT staff. Du Pont Solutions can work alongside an internal IT employee or IT department, providing additional technical expertise, monitoring, cybersecurity, specialist support and second-level or third-level assistance. This can be particularly useful where an internal IT person is responsible for day-to-day support but does not have the resources or specialist expertise to manage every aspect of the company’s IT environment.
Why choose Du Pont Solutions?
Du Pont Solutions provides businesses with a single technology partner for managed IT, cybersecurity, connectivity, cloud services and business communications.
Our approach is to understand your business, identify technology risks and provide an IT environment that is secure, reliable and able to support your business as it grows. We aim to become an extension of your business rather than simply the company you call when your computer stops working.
