Why Cyber Security Dear reader In the 2024/25 financial year, SA’s Information Regulator received 1,727 cyber security data breach reports. It’s expecting nearly 2,500 in the current financial year – a 45% increase. It’s not because businesses have stopped spending on cyber security. A recent global survey of SMEs found South African companies are the…
DetailsAccess Control As businesses adopt AI initiatives, digital transformation and cloud technologies, one critical question becomes increasingly important: Who has access to your most critical systems — and should they? Cybercriminals are increasingly targeting privileged accounts to access business infrastructure, so firms need to strengthen visibility and control over who can access which critical systems,…
DetailsAnthropic AI Model? On the shifting cyber threat landscape, what it means for your business, and why an insurance-backed approach is now the only one that makes sense. I’ll get straight to it. Anthropic, the AI safety company behind Claude, recently announced a new model called Mythos. They described it as the most capable model…
DetailsAI isn’t just for big business, South African SMEs are already using it to cut costs, grow capacity, and improve profitability — without large budgets or IT teams. Affordable AI tools suitable for small businesses in South Africa are delivering measurable value: streamlining operations, reducing costs, and improving profitability in day-to-day ways that don’t require…
DetailsA doctor tells a patient to come back in six months. A dentist does the same. The accountant mentioned a mid-year review. The physio said “book in before you leave.” Did any of those follow-up appointments actually get booked? If your practice relies on a memory, goodwill, or a busy receptionist to make that happen,…
DetailsThe Other 90% Is Where the Problems, and the Opportunities, Are Hiding. How AI call analytics is replacing the random spot-check — and turning your call data into a real-time window on customer sentiment, staff performance, and revenue opportunity. Here’s a question worth sitting with: if your business handles inbound calls, what percentage of those…
DetailsDiscover how South African companies are using simple IT strategies to reduce friction, save time, and grow — and how your business can too. When you follow business news, you notice many South African companies have a clear IT strategy that works hard, behind the scenes. Think about some examples: These businesses didn’t “upgrade their…
DetailsAre Your Passwords Putting Your Business at Risk? Why it’s smart to fix this first Why Password Management Apps Are a Foundational Cyber Security Tool for Every Business Passwords have been around since the dawn of digital systems, yet they remain one of the biggest security risks for businesses of all sizes. Despite firewalls, antivirus…
DetailsThe dexterity and efficiency of your IT environment management depend on the quality of solutions in use No operation, irrespective of size or focus, can be run without embracing emerging technology including AI, cloud and machine learning – and you need the right solutions and the right partner. Running any sized business today requires a…
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