Why the difference between managed security service providers and their managed service counterparts
Managed services is a model of service delivery that is fast gaining traction in the market. The outsourcing of specific functions, roles and responsibilities within a business to a credible services provider frees up business leaders to focus on their expertise, while the provider’s knowledge of the terrain is invaluable.
With the advent of emerging technologies like cloud computing, AI, 5G and IOT, companies have to intensify their focus on security. So it is not a surprise that managed security service providers have emerged as a force to be reckoned with and place security at the heart of their offerings.
Managed service providers include security, but this service is part of a broader portfolio that includes the overall IT environment and the software, network systems and management.
When it comes to security managed security services, aspects like intrusion detection and incident response are prominent. Threats to systems are being elevated daily, and while emerging technologies are being used to fortify businesses, these same technologies are also used by cyber criminals.
The objective of Managed Security Service Providers is to ensure that their clients are protected against an ever-increasingly sophisticated threat landscape.
Level of intensity around security
There is no doubt about the impact that AI and cloud have had on the IT security market. Companies understand this and that response needs to be proactive rather than reactive.
Another key difference between Managed Security Services Providers and Managed Services Providers is that the MSSP tailors its product, its expertise and its experience towards understanding all levels of security.
MSP has a more general approach, providing a service or services to clients if and when required.
Security is an ‘always-on’ consideration, since criminals and crime don’t keep office hours, neither can businesses ‘take a break from protection’
That is not to say there is no correlation between MSSPs and MSPs… the two often partner to ensure an all-round service to clients.
Alliance is key
This alliance is key to markets in which IaaS, PaaS, and SaaS are integral to operational performance.
The more these services are adopted, integrated and applied, the more security-as-a-service becomes relevant.
Looking ahead, markets will continue to take an interest in managed services, but managed security services providers will increase in relevance – and tied to governance risk and compliance, and business continuity.